Services and Facilities

Guest Service Desk / Information Centre


At Melbourne Central, our aim is to ensure you have a great shopping experience. It all starts with customer service and this is where Melbourne Central shines. Our friendly Guest Service Representatives are on hand 7 days a week to help you get the most out of your visit. Whatever you are looking for, our information centre will be able to help you. A few of the services we offer include:
  • Store location assistance
  • Purchase gift vouchers
  • Community information and services
  • Lost children or family members in the Shopping Centre
  • Lost and found property in the Shopping Centre
  • Public transport information
  • Tourist information
  • Retail Runner Lodgement
  • ParcelPoint collection
  • Other general information  



 
Location:
Located on L1 
Phone number:
03 9922 1100
 

 

 

 

 

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Opening hours
Christmas 2019
Wed, 11 Dec 2019 - 9am - 9pm
Thu, 12 Dec 2019 - 9am - 9pm
Fri, 13 Dec 2019 - 9am - 9pm
Sat, 14 Dec 2019 - 9am - 9pm
Sun, 15 Dec 2019 - 9am - 9pm
Mon, 16 Dec 2019 - 9am - 9pm
Tue, 17 Dec 2019 - 9am - 9pm
Wed, 18 Dec 2019 - 9am - 10pm
Thu, 19 Dec 2019 - 9am - 10pm
Fri, 20 Dec 2019 - 9am - 10pm
Sat, 21 Dec 2019 - 10am - 7pm
Sun, 22 Dec 2019 - 10am - 7pm
Mon, 23 Dec 2019 - 10am - 7pm
Tue, 24 Dec 2019 - 10am - 7pm
Wed, 25 Dec 2019 - Closed
Thu, 26 Dec 2019 - 8am - 10pm
Wed, 01 Jan 2020 - 10am - 6pm
Regular trading hours
Mon - 10am - 7pm
Tue - 10am - 7pm
Wed - 10am - 7pm
Thu - 10am - 9pm
Fri - 10am - 9pm
Sat - 10am - 7pm
Sun - 10am - 7pm
Location
Melbourne Central
Cnr LaTrobe and Swanston Streets
Melbourne VIC 3000
Phone: 03 9922 1100