FAQ

Your Questions Answered.
You have questions. We know that. Hopefully this helps.

What’s temporarily closed or restricted under the new directive from the Federal Government?

Temporarily Closed:
  • Registered and licensed clubs, licensed premises.
  • Cinemas and entertainment venues.
  • Personal services such as beauty therapy, tanning, massage and tattoo parlours.
  • Gyms and indoor sport venues.

Restricted
  • Hairdressers and barbers can continue but must strictly manage social distancing and restrict the amount of time a patron can be in the premises to no more than 30 minutes.
  • Restaurants and cafes can offer delivery and takeaway only.
  • Food courts in shopping centres can only offer takeaway.
As a result the following retailers have now closed.

Cinemas and Entertainment Venues:
  • Hoyts
  • Asian Beer Café
  • B Lucky & Sons
  • Diesel Bar
  • Strike
  • MC Lion
  • Partyworld
Gyms:
  • Fitness First
Personal and Beauty Services:
  • Australian Laser & Skin Clinic
  • Body Catalyst
  • Celebrity Ink
  • Essential Beauty
  • Exquisite Brows & Spa
  • Just Threading
  • Results Laser Clinic
  • Self-Centred Day Spa
  • Diamond Nails
  • Hollywood Nails
  • Le Nails
  • Luxe Therapy
  • Max Therapy
  • Odyssey Nails
  • Sen's Body and Mind
Why are shopping centres still open?
 
  • The Federal Government advised on 24th March that shopping centres provide ‘essential services to the community'.
  • We continue to be open for our customers, retailers and the broader community to access food, groceries, household items, products, medical services and banking.
Are food retailers still trading?
  • Selected food court retailers, cafes and restaurants within the centre continue to trade offering takeaway and home delivery only.
  • We have removed all tables and chairs from our food courts to facilitate take-away only and to ensure that social distancing practices are adhered to.
  • We continue to take extra precautions to ensure our food courts are clean and hygienic. This includes more frequent cleaning and disinfecting high-touch surfaces.
How do we know what retailers are closing soon?
  • As the circumstances for each retailer continues to change, we will have a comprehensive listing on the Melbourne Central Website outlining any temporary store closures as well changes to trading hours.
  • If you are keen to visit specific stores, we recommend that you call the store before coming in to clarify their opening hours.
What are you doing to keep Melbourne Central clean?
  • It goes without saying that we remain absolutely committed to doing everything we can to put the health and safety of our MC community first.
  • We’ve installed free hand sanitiser stations throughout the centre including near our main entrances and exits, near food and dining precincts, and close to bathrooms.
  • We’ve also increased cleaning across the entire centre with particular focus on high foot traffic areas, and established dedicated additional cleaning services to make sure MC remains a place where you can feel safe.
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Opening hours
Regular Trading Hours
Mon - 10am - 7pm
Tue - 10am - 7pm
Wed - 10am - 7pm
Thu - 10am - 9pm
Fri - 10am - 9pm
Sat - 10am - 7pm
Sun - 10am - 7pm
Location
Melbourne Central
Cnr LaTrobe and Swanston Streets
Melbourne VIC 3000
Phone: 03 9922 1100