At Melbourne Central, our aim is to ensure you have a comfortable and convenient shopping experience. Our friendly customer service representatives are on hand 7 days a week to offer our customers with a range of services including:

• Find the store you're looking for
• Purchase gift vouchers
• Community information and services
• Lost children or family members in the Shopping Centre
• Lost and found property in the Shopping Centre
• Public transport information
• Tourist information
• Other general information
   

For more information regarding our range of customer services, please visit our Customer Service Centre, conveniently located on the Ground Floor, LaTrobe St Building or please contact us.

Access Services

At Melbourne Central we are committed to ensuring that the Centre is readily accessible for all customers. Listed below are services we offer to ensure hassle-free shopping.

	Accessible Parking Our accessible car parking areas cater for your needs.
	Accessible Public Telephones Public telephones are located on levels 1, 2 and 3 of the LaTrobe St building, and level 3 of the Lonsdale building.
	Accessible Toilets There are many accessible toilets available throughout Melbourne Central.
	Lifts, Moving Walkways and Escalators Located in both the LaTrobe building and the Lonsdale Building. Public lifts are located in the carpark.
	Accessing the Centre from the Carpark There is a public transport link via Melbourne Central Station located under the LaTrobe building.
	Guide Dog Facilities Melbourne Central is a guide dog friendly centre.