ParcelPoint @ Melbourne Central

ParcelPoint is the easiest way to collect your online purchases. Now you can pick up parcels at Melbourne Central from the Guest Service Desk, when it suits you. It’s time to experience online shopping without the hassle of missed deliveries and long queues.

ParcelPoint Click & Collect
Collect your online purchases at Melbourne Central, when it suits you.  We are open weekends and after-hours on Thursday and Friday to suit your lifestyle. You’ll never miss another delivery! 

ParcelPoint Easy Returns
Need to return something you bought online? ParcelPoint is the easy way to return a parcel at Melbourne Central. Choose ParcelPoint to save time and money.

Location: Guest Service Centre, Level 1 near Shot Tower Square. 
Phone: (03) 9922 1100
Opening Hours:
  • Monday: 10am-7pm
  • Tuesday: 10am-7pm
  • Wednesday: 10am-7pm
  • Thursday: 10am-9pm
  • Friday: 10am-9pm
  • Saturday: 10am-7pm
  • Sunday: 10am-7pm
GET AHEAD OF THE CROWD
GET AHEAD OF THE CROWD
Get the latest offers, event details and all that is happening in-centre. By signing up, you agree to our collection and handling of your information as described in our Terms & Conditions and Privacy Policy. You can opt-out of receiving our emails at any time.
Get ahead of the crowd and get the latest offers, event details and all that is happening in-centre. By signing up, you agree to our collection and handling of your information as described in our Privacy Policy. You can opt-out of receiving our emails at any time.
Opening hours
Christmas & New Years Trading Hours
Wed, 30 Nov 2016 - 10am - 10pm
Thu, 01 Dec 2016 - 10am - 9pm
Fri, 02 Dec 2016 - 10am - 9pm
Sat, 03 Dec 2016 - 10am - 9pm
Sun, 04 Dec 2016 - 10am - 7pm
Mon, 05 Dec 2016 - 10am - 7pm
Tue, 06 Dec 2016 - 10am - 7pm
Wed, 07 Dec 2016 - 10am - 9pm
Thu, 08 Dec 2016 - 10am - 9pm
Fri, 09 Dec 2016 - 10am - 9pm
Sat, 10 Dec 2016 - 10am - 9pm
Sun, 11 Dec 2016 - 10am - 9pm
Mon, 12 Dec 2016 - 10am - 9pm
Tue, 13 Dec 2016 - 10am - 9pm
Wed, 14 Dec 2016 - 10am - 9pm
Thu, 15 Dec 2016 - 10am - 9pm
Fri, 16 Dec 2016 - 10am - 9pm
Sat, 17 Dec 2016 - 10am - 9pm
Sun, 18 Dec 2016 - 10am - 9pm
Mon, 19 Dec 2016 - 10am - 9pm
Tue, 20 Dec 2016 - 10am - 9pm
Wed, 21 Dec 2016 - 10am - 9pm
Thu, 22 Dec 2016 - 10am - 9pm
Fri, 23 Dec 2016 - 10am - 9pm
Sat, 24 Dec 2016 - 10am - 6pm
Sun, 25 Dec 2016 - Closed
Mon, 26 Dec 2016 - 8am - 10pm
Tue, 27 Dec 2016 - 10am - 9pm
Wed, 28 Dec 2016 - 10am - 7pm
Thu, 29 Dec 2016 - 10am - 9pm
Fri, 30 Dec 2016 - 10am - 9pm
Sat, 31 Dec 2016 - 10am - 7pm
Sun, 01 Jan 2017 - 10am - 7pm
Mon, 02 Jan 2017 - 10am - 6pm
Level 3 - Dining & Entertainment (10am - Late)
Regular trading hours
Mon - 10am - 7pm
Tue - 10am - 7pm
Wed - 10am - 7pm
Thu - 10am - 9pm
Fri - 10am - 9pm
Sat - 10am - 7pm
Sun - 10am - 7pm
Location
Melbourne Central
Cnr LaTrobe and Swanston Streets
Melbourne VIC 3000
Phone: 03 9922 1100